Positive Customer Interaction Prompts a Switch for Telecommunications Company

Contact Us: 1-800-218-3683

Telecommunications engineers working outside around towers.

In our Merchant of the Month series, we highlight a telecommunications service provider merchant who enjoys processing through i3 Commerce Technology so much, they want to share their experience with others.

This month, we spoke with Bonnie Klein, Vice President of CTS Telecommunications.

Merchant: CTS Telecommunications

Industry: Telecommunications Service Provider

Location: Ohio

Customer Since: 2016

i3 Commerce Technology Payment Processing Advisor: Matt Borneman

What Initially Drew You to i3 Commerce Technology?

“We were looking for a lower cost credit card processing solution—and i3 Commerce Technology fit our needs perfectly. During the selection process, it was refreshing to deal with a locally-owned company and meet an advisor face-to-face. i3 Commerce Technology’ lower processing fees, coupled with Matt’s exceptional customer service, made it an easy decision to switch. They are always accessible if I have any questions.”

What’s Your Favorite Part about Working with i3 Commerce Technology?

“Matt was a pleasure to work with during the selection and set-up process. He came to our office and helped train our employees and addressed any issues that we encountered. It was a seamless transition from our old processor to i3 Commerce Technology.”

Is Your Business Ready to Experience the i3 Commerce Technology Advantage?

Contact us online or call 1-800-621-8931.

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