Positive Customer Interaction Prompts a Switch for Telecommunications Company
In our Merchant of the Month series, we highlight a telecommunications service provider merchant who enjoys processing through i3 Merchant Solutions so much, they want to share their experience with others.
This month, we spoke with Bonnie Klein, Vice President of CTS Telecommunications.
Merchant: CTS Telecommunications
Industry: Telecommunications Service Provider
Customer Since: 2016
i3 Merchant Solutions Payment Processing Advisor: Matt Borneman
What Initially Drew You to i3 Merchant Solutions?
“We were looking for a lower cost credit card processing solution—and i3 Merchant Solutions fit our needs perfectly. During the selection process, it was refreshing to deal with a locally-owned company and meet an advisor face-to-face. i3 Merchant Solutions’ lower processing fees, coupled with Matt’s exceptional customer service, made it an easy decision to switch. They are always accessible if I have any questions.”
What’s Your Favorite Part about Working with i3 Merchant Solutions?
“Matt was a pleasure to work with during the selection and set-up process. He came to our office and helped train our employees and addressed any issues that we encountered. It was a seamless transition from our old processor to i3 Merchant Solutions.”
Is Your Business Ready to Experience the i3 Merchant Solutions Advantage?
Contact us online or call 1-800-621-8931.
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