Partner FAQs

Contact Us: 1-800-218-3683

partner faqsQ: Who is i3 Verticals? And how are they related to i3 Merchant Solutions?

A: i3 Verticals was founded in 2012 and is headquartered in Nashville, Tennessee. They provide integrated payment and software solutions to small- and medium-sized businesses and organizations in education, non-profit, public sector, property management, and healthcare markets in the United States.

i3 Merchant Solutions merged with i3 Verticals in 2015 and became aligned with a partner who shares a vision to scale the i3 Merchant Solutions brand and drive further expansion into emerging industry verticals. 

Q: Who is my main point of contact at i3 Merchant Solutions?

A: Your main point of contact is your i3 Merchant Solutions payment processing advisor. Don’t know who your i3 Merchant Solutions advisor is? Contact us to find out!

Q: If I have a problem regarding our partnership or my payment processing advisor, who should I contact?

A: Please contact i3 Merchant Solutions’ Vice President of Channel Development, Myron Rivers, directly at 513-338-8481 or [email protected].

Q: Who should I talk to regarding sponsorship or exhibiting at one of our organization’s events or trade shows?

A: Please contact your i3 Merchant Solutions payment processing advisor directly or the Marketing Relationship Coordinator, Lisa Renner, at 513-338-8476 or [email protected].

Q: How do I send over a referral from my organization?

A: If your organization has a dedicated landing page on i3 Merchant Solutions’ website, please use that link and fill out the form to send over a referral. You can also call or email your i3 Merchant Solutions payment processing advisor directly.

Q: How do I refer a business that is not a part of my organization?

A: You can fill out the Contact Us form with their information and make a note that you filled out the form and mark the reason as “Referral”, so we can assign the prospect to your i3 Merchant Solutions advisor. Or you can call or email you i3 Merchant Solutions advisor directly.

Q: How do I refer other chambers, associations, and software companies to partner with i3 Merchant Solutions?

A: Similar to the above, you can fill out the Contact Us form with their information and make a note that you filled out the form and mark the reason as “Partnership”. i3 Merchant Solutions’ Vice President of Channel Development, Myron Rivers, will follow up on those referrals in a timely manner. Or you can call or email Myron directly at 513-338-8481 or [email protected].

Learn More About Our Partnerships:

Contact an advisor online or call 1-800-621-8931.

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