Merchant Spotlight: Acme Hospitality

Contact Us: 1-800-218-3683

In our Merchant Spotlight series, we highlight a merchant who enjoys working with i3 Merchant Solutions so much that they want to share their experience with others.

This month, we spoke with Treg Finney, Vice President of Operations of Acme Hospitality.

Merchant: Acme Hospitality

Industry: Retail/Hospitality

Location: Santa Barbara, CA

Customer Since: 2013

i3 Merchant Solutions Representative: Carolene Tacconelli

Why Did You Choose to Work with i3 Merchant Solutions?

“We opened up three restaurants on the same day in August 2013 with the focus on bringing the local community together. Part of that initiative was to work with local Santa Barbara companies and i3 Merchant Solutions was the perfect fit to take care of our credit card processing needs.

Acme strives for making business work seamlessly for our customers. We like to build our own apps, but they need to be connected to our POS system so customers can order directly from their phones. i3 Merchant Solutions has been a great partner in helping us accomplish this goal and so many others. They are consistent and trustworthy, and I don’t have to worry about our payment processing at all.”

What’s Your Favorite Part About Working with i3 Merchant Solutions?

“Our i3 Merchant Solutions Representative, Carolene, has been a great resource since the beginning. She goes above and beyond to meet our needs. That isn’t what I expected from a payment processing company.

Working with i3 Merchant Solutions allows me to be hands off when it comes to our processing, especially with PCI-compliance. She takes care of all things PCI for us and goes straight to our IT department if she needs any help. Carolene also stops into our restaurants not only as our payments representative, but as a patron as well. The way she goes about things is very authentic and not robotic – she genuinely cares about our business. I love working with Carolene and can’t say enough about her.”

Is Your Business Ready to Experience the i3 Merchant Solutions Advantage?

Contact us online or call 1-877-875-6114 x3.

Check out i3 Merchant Solutions’s newsroom.

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