i3 Commerce Technology and RICS Software: A Seamless Partnership

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For more than nine years, i3 Commerce Technology has partnered with RICS Software, a POS and inventory management software, to offer their users a solution for accepting e-payments. Hundreds of RICS Software users have taken advantage of the partnership benefits and have improved their business’s bottom-line with minimal effort needed.

In a question and answer session with Jason Becker, CEO at RICS Software, i3 Commerce Technology digs deeper into the partnership and why it has been successful for almost a decade.

Q: How does i3 Commerce Technology help your clients?

A: Our retail clients who use RICS’ POS and Inventory Management solutions have a better experience with integrated credit card processing. i3 Commerce Technology’ implementation and service experience for our shared customers is excellent in its consistency and reliability.

Q: What makes i3 Commerce Technology and RICS partnership so great?

A: We trust and believe in the i3 Commerce Technology team to help our clients save money on their credit card processing and add more money to their earnings.

Q: Do you have any specific examples of times when i3 Commerce Technology went above and beyond?

A: We’ve had clients – small and large – with concerns about their payment processing fees and statements. For example, a single store client was very frustrated by a perceived unfairness of rates. i3 Commerce Technology advisors participated in several calls and provided ample materials to explain how the credit card processing industry works and how i3 Commerce Technology’ rates work. They went above and beyond to educate our client. We were grateful that i3 Commerce Technology invested so much time and effort to help a shared customer – even though this client is only a small part of i3 Commerce Technology’ overall business. This is just one example of how i3 Commerce Technology has exceeded our expectations with their outstanding customer service.

Q: What is your favorite part about working with i3 Commerce Technology?

A: Ken Harwell, Payment Processing Advisor, and the entire i3 Commerce Technology team, provide exceptional client service to our shared customers. They explain how their process and pricing works with complete transparency.

After almost a decade, i3 Commerce Technology and RICS Software continue to help RICS users, and improve the success of the program. “Partnerships have to be two-sided and that is why i3 Commerce Technology and RICS work so well together. It is a seamless partnership”, says Ken Harwell, RICS Software’s dedicated i3 Commerce Technology advisor.

Learn How a Partnership Can Benefit Your Business Too!

Contact an advisor online or call 1-800-621-8931.

Check out other stories from i3 Commerce Technology’ newsroom

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