i3 Merchant Solutions and RICS Software: A Seamless Partnership

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For more than nine years, i3 Merchant Solutions has partnered with RICS Software, a POS and inventory management software, to offer their users a solution for accepting e-payments. Hundreds of RICS Software users have taken advantage of the partnership benefits and have improved their business’s bottom-line with minimal effort needed.

In a question and answer session with Jason Becker, CEO at RICS Software, i3 Merchant Solutions digs deeper into the partnership and why it has been successful for almost a decade.

Q: How does i3 Merchant Solutions help your clients?

A: Our retail clients who use RICS’ POS and Inventory Management solutions have a better experience with integrated credit card processing. i3 Merchant Solutions’ implementation and service experience for our shared customers is excellent in its consistency and reliability.

Q: What makes i3 Merchant Solutions and RICS partnership so great?

A: We trust and believe in the i3 Merchant Solutions team to help our clients save money on their credit card processing and add more money to their earnings.

Q: Do you have any specific examples of times when i3 Merchant Solutions went above and beyond?

A: We’ve had clients – small and large – with concerns about their payment processing fees and statements. For example, a single store client was very frustrated by a perceived unfairness of rates. i3 Merchant Solutions advisors participated in several calls and provided ample materials to explain how the credit card processing industry works and how i3 Merchant Solutions’ rates work. They went above and beyond to educate our client. We were grateful that i3 Merchant Solutions invested so much time and effort to help a shared customer – even though this client is only a small part of i3 Merchant Solutions’ overall business. This is just one example of how i3 Merchant Solutions has exceeded our expectations with their outstanding customer service.

Q: What is your favorite part about working with i3 Merchant Solutions?

A: Ken Harwell, Payment Processing Advisor, and the entire i3 Merchant Solutions team, provide exceptional client service to our shared customers. They explain how their process and pricing works with complete transparency.

After almost a decade, i3 Merchant Solutions and RICS Software continue to help RICS users, and improve the success of the program. “Partnerships have to be two-sided and that is why i3 Merchant Solutions and RICS work so well together. It is a seamless partnership”, says Ken Harwell, RICS Software’s dedicated i3 Merchant Solutions advisor.

Learn How a Partnership Can Benefit Your Business Too!

Contact an advisor online or call 1-800-621-8931.

Check out other stories from i3 Merchant Solutions’ newsroom

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