Contact Us

We're Here for You

If you're a current i3 Merchant Solutions customer, you can also get quick assistance by reaching out directly to your i3 Merchant Solutions rep or visiting our Support page.

Merchant Help Desk

East Team (Formerly Infintech)

Monday – Friday:
8am to 5pm (EST)

Merchant Help Desk

West Team (Formerly Axia)

Monday – Friday:
8:30am to 5:30pm (PST)

Merchant Help Desk

After-Hours

Have your merchant ID # handy and visit our Support page for after-hours immediate assistance.

Need Assistance?

Reach out to us via this form and we will get back to you as soon as possible.